Welcome to Niyat E-Commerce. These Terms and Conditions govern your use of the Niyat E-Commerce website and mobile applications. By accessing or using our platform, you agree to comply with and be bound by these Terms.
1. Acceptance of Terms
By creating an account or using the Niyat E-Commerce platform, you agree to these Terms and Conditions, our Privacy Policy, and any other policies published on the platform. If you do not agree with these terms, please do not use our services.
2. About Niyat E-Commerce
Niyat E-Commerce is an online marketplace that connects customers with vendors who sell products through our platform. Niyat provides the technology platform that enables buyers, sellers, and delivery partners to interact and complete transactions.
3. User Accounts
To access certain features, users may need to create an account.
You agree to:
- Provide accurate and complete information during registration.
- Keep your account credentials secure.
- Be responsible for all activities under your account.
Niyat reserves the right to suspend or terminate accounts that violate these terms.
4. Orders and Purchases
When placing an order through Niyat E-Commerce:
- You agree that all information provided is accurate.
- Orders are subject to product availability.
- Vendors are responsible for fulfilling orders.
- Niyat may cancel orders due to pricing errors, fraud suspicion, or product unavailability.
5. Payments
Payments can be made through the payment methods available on the platform.
By making a purchase you agree that:
- You are authorized to use the payment method.
- Payment will be processed securely through our payment partners.
- Applicable taxes or service fees may apply.
6. Delivery
Delivery services may be provided by third-party logistics partners or vendors.
Delivery times are estimates and may vary due to:
- Location
- Weather
- Vendor processing time
- Logistics delays
Niyat is not responsible for delays caused by external delivery partners.
7. Returns and Refunds
Return and refund policies may vary depending on the vendor and product type.
Customers may request a return or refund in cases such as:
- Damaged product
- Incorrect item delivered
- Product not matching the description
All refund requests must be submitted within the specified return window shown on the platform.
8. Vendor Responsibility
Vendors using the platform are responsible for:
- Providing accurate product information
- Maintaining product quality
- Processing orders on time
- Complying with applicable laws
Niyat may suspend vendors who violate platform policies.
9. Prohibited Activities
Users may not use the platform for:
- Fraudulent activities
- Selling illegal or restricted items
- Violating intellectual property rights
- Attempting to interfere with the platform’s operation
Violation of these rules may result in account suspension or legal action.
10. Intellectual Property
All content on the Niyat platform including logos, designs, text, and software is the property of Niyat E-Commerce and is protected by intellectual property laws.
Users may not copy, reproduce, or distribute platform content without permission.
11. Limitation of Liability
Niyat E-Commerce provides the platform "as is". We are not responsible for:
- Vendor product quality
- Delivery partner delays
- Indirect damages arising from platform use
Our liability is limited to the maximum extent permitted by law.
12. Privacy
Your personal data is handled according to our Privacy Policy. By using our platform, you agree to the collection and use of information as described in that policy.
13. Changes to Terms
Niyat E-Commerce reserves the right to update or modify these Terms and Conditions at any time. Updated versions will be posted on the platform.
14. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us: